1: the prices quoted exclude VAT (unless otherwise stated). VAT will be charged at the rate applying at the time of delivery.
2: the price quoted excludes delivery (unless otherwise stated)
3: any quotations given, apply to an individual order only (unless otherwise stated)
4: at any time before delivery we may adjust the price to reflect any increase in our costs of supplying the goods. We shall supply written notice of this.
5: this price list supersedes all other previous price lists
Payment – by cheque, BACS, cash, credit or debit card
1: to be made prior to despatch, unless you have an approved credit account
2: if you have an approved credit account, payment is due no later than the end of the month following the date of the invoice, unless alternative terms are agreed
3: if you fail to pay us on the due date we may suspend or cancel future deliveries.
3:1 we may cancel any discount offered to you
3:2 if you have an approved credit account we may withdraw it or reduce your credit limit or bring forward your due date for payment. Any of these actions may be taken at any time and without notice
3:3 we reserve the right to charge interest on a daily basis at 3% above the base rate at the time, on amounts outstanding, from the due date until receipt, plus any expenses incurred by our use of Third Parties in recovery of any outstanding balances will be added to the debt.
3:4 we will also charge you the cost of taking legal action to recover the debt, and only English law will be applicable
3:5 you do not have the right to set off any money you may claim from us against any money you may owe to us
3:6 the credit/debit card used to make a purchase from us must be your own or your Company’s card, you must be an authorised user and there must be sufficient funds or credit facilities to cover the cost of the goods or services you order from us
Delivery and Returns
1: we shall use all reasonable endeavours to despatch the goods by the date agreed with you, but we do not accept liability for failure to deliver within the stated time where this is caused by circumstances beyond our reasonable control. If delay is likely we shall make every reasonable effort to contact you and advise you of the delay
2: goods should be examined immediately upon receipt and any discrepancy or damage notified to the carrier and ourselves within 48 hours. Late notification cannot be entertained as we will be unable to make necessary claims against carriers
3: with regard to non-delivery of goods, you must notify us with 3 days of the date of the invoice
4: if you do not receive all of the goods within 3 days of the date of delivery you must notify us immediately.
Delivery and Returns continued….
5: we will accept return of goods from you, only by prior arrangement, subject to a 20% re-stocking charge unless agreed otherwise
5:1 you must pay for the goods to be returned unless the items you received are incorrect or faulty
1: we undertake to repair or replace free of charge, within a reasonable period from the date of sale, any items supplied, which by common consent are shown to be defective in workmanship or material. No liability for consequential loss, damage or injury is accepted. Nor can we accept liability for any additional costs or expenses incurred by the purchaser or used consequent upon any defect, breakage or other failure
2: due to the nature of the manufacturing process, a +/-5% tolerance is required on all measurements given
3: our policy is one of continuous improvement and we reserve the right to change specification without prior notice
4: due to the printing process used, colours in our catalogue may not exactly match the products supplied
5: any advice given to any purchaser or prospective customer is done so to the best of our ability at the time of the conversation and is without any liability on our part. It is the responsibility of the purchaser to satisfy themselves that the goods are suitable for the purpose for which they are required
We will have no liability to you for any failure or delay in supply or delivery, or for any damages or defect to goods supplied or delivered here under, that is caused by any event or circumstances beyond reasonable control (including, without limitations, strikes, lockouts and other industrial disputes)
Retention of Title
It is a condition of sale that the title to the goods delivered shall not pass to the purchaser until payment in full has been received and that all goods on hand purchased from Traditional Hardware Direct Ltd., up to the value of the balance due to Traditional Hardware Direct Ltd., will be deemed to be the property of Traditional Hardware Direct Ltd.